You’re customer-focused.
Make it official.

Get started with our Customer Experience Management Certification and prove you’re customer focused.

Mandy Yoh
Free

1. Defining Advocacy: Customer to Advocate

When companies focus on what is best for the customer, they turn customers into brand advocates.

Emily Carl
Free

2. Building Customer Loyalty

When companies focus on what is best for the customer, they turn customers into brand advocates.

Brian Sparker
Free

3. Measuring Customer Feedback: The Advocacy Metric

When companies start to measure success, they learn to recognize it when they see it.

Mandy Yoh
Free

4. Optimizing the Customer Conversation

Optimizing the customer conversation requires a voice-of-customer strategy.

Ben Rifken
Free

5. Co-advocacy: Understanding Customer Awareness

Brand advocacy and customer advocacy together at last.

ReviewTrackers Team
Free

6. Customer Experience Management Certification

Get certified!